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Design Documents

Storyline Customer Service Representative Phone Training Design Document

This document is the first deliverable created in planning the Customer Service Representative Phone Training module in Articulate Storyline.  It outlines the business purpose, target audience, deliverables, learning objectives and anticipated course elements.


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Rise 360 Completing a Customer Tire Inspection Design Document

This document is the first deliverable created in planning the Customer Service Representative Phone Training module in Articulate Storyline.  It outlines the business purpose, target audience, deliverables, learning objectives and anticipated course elements.


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Storyboards & Scripts

Storyline Customer Service Representative Phone Training Storyboard

This storyboard details the graphics, text, narration, animation, and interactions for each slide of the Customer Service Representative Phone Training Storyline module.


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Storyline Customer Service Representative Phone Training Script Draft

This draft script details the planned narration and voice needed for each slide of the Customer Service Representative Phone Training Storyline module.


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