This document is the first deliverable created in planning the Customer Service Representative Phone Training module in Articulate Storyline. It outlines the business purpose, target audience, deliverables, learning objectives and anticipated course elements.
This document is the first deliverable created in planning the Customer Service Representative Phone Training module in Articulate Storyline. It outlines the business purpose, target audience, deliverables, learning objectives and anticipated course elements.
This storyboard details the graphics, text, narration, animation, and interactions for each slide of the Customer Service Representative Phone Training Storyline module.
This draft script details the planned narration and voice needed for each slide of the Customer Service Representative Phone Training Storyline module.