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Customer Service Representative Phone Training

This eLearning course was designed for a pizza restaurant to standardize phone answering and ordering procedures for new employees to ensure a quality experience for every customer.  

Tools:

-Articulate Storyline

Highlights:

-Scenario Based Learning
-Order Entry Simulation Practice

Related Items:

Design Document

Storyboard

Script

Job Aid

Customer Tire Inspection Training

This eLearning course was designed for a small mechanic shop to train new vehicle technicians to perform a complete tire inspection to ensure customers' tires are properly checked and repaired.

Tools:

-Articulate RISE

Highlights:

-Scenario Based Learning & Quiz Questions

-Custom Photo Examples

Related Items:

Design Document